Privacy Policy

This is the Privacy Policy for www.therapiesbyanne-marie.com

Anne-Marie Taylor-Rolfe is the data controller and is responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice). This policy outlines the type of information that is processed by Therapies By Anne-Marie, Privacy Policy written on 24th September 2022

Contact Details

Full name: Anne-Marie Taylor-Rolfe
Email address: hello@therapiesbyanne-marie.com
Postal address: 24 Abbots Field, Maidstone, Kent,ME16 8QQ
Telephone: 07743 861871

The type of personal information we collect

Therapies by Anne-Marie is vigilant in protecting your personal identifiable information.

Handling of data is in line with the UK-General Data Protection Regulation (UK-GDPR) the data protection regulation.

Personal data relates to any information that can identify an individual. We process personal data such as your title, full name, address, email address, telephone number, date of birth, gender, GP, next of Kin, allergies, sensitive medical & medication history.

Information that we hold about should be accurate and up to date. Please let us know as soon as possible of any changes to your personal information.

How we get the personal information and why we have it

This data will have been passed to us by you, the client, during or prior to first contact.

A secondary source of data is passed to us as part of the Harmony Therapy Trust referral procedure. Signed consent from you will be required to hold this data.

Processing of data is necessary for legitimate reasons to enable communication and to ensure the professional and safe delivery of treatments outlined on this website. It is also regulatory requirement underpinned by the professional reflexology standards as set out
by the FHT Federation of Holistic Therapists of which Anne-Marie Taylor-Rolfe is a full member.

How we use your personal data

Your information is not shared with anyone else other than; as legally required; where exchange is consented by you; in the case of clients referred via The Harmony Therapy Trust. Details of the exchange between us and The Harmony Therapy Trust are outlined in the first assessment documentation which requires your signature for consent

Should information sharing be beneficial to your care, information will only be exchanged with prior discussion and your specific consent.

In the event that information has been received and the intended treatment does not take place we will securely erase this information.

Our site contains links to third party web sites which are not subject to this privacy policy.

We recommend that you read the privacy policy of any such sites that you visit.

Your information will be held for a period of 7 years.

Your data will not be transferred outside the EU without your consent.

Your Data Protection Rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

If you wish to exercise any of these rights, please contact Anne-Marie Taylor-Rolfe via the contact details below. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Contact Details

Full name: Anne-Marie Taylor-Rolfe
Email address: hello@therapiesbyanne-marie.com
Postal address: 24 Abbots Field, Maidstone, Kent ,ME16 8QQ
Telephone: 07743 861871

Full details of your rights can be found at https://ico.org.uk/for-organisations/guide-to-thegeneral-data-protection-regulation-gdpr/individual-rights/

If you are dissatisfied with the response you can complain to the Information Commissioner’s Office; their contact details are at: www.ico.org.uk